Qantas was recently voted best airline of the year.
Air Transport World selected the airline, praising its focus on excellence in the air and its higher profit margins despite industry instability caused by world events such as the SARS outbreak and September 11.
It’s amazing what being a federally protected monopoly and skimping on basic standards of service will do for your bottom line, eh? A more likely explanation for the good result is that the award was voted by Qantas employees, who have a great little scam going…
Crikey reports that the rorting is reaching the point where staff are making fake bookings in order to reserve seats for themselves on flights:
It seems like the staff at Qantas are expressing their unhappiness through misuse of staff travel. Check out this memo that went out to staff on Monday afternoon:
Message – Breaches of Staff Travel Policy
Due to several recent incidents, I would like to remind all employees that the following practices are serious breaches of Staff Travel Policy:
1. Creation of ‘phantom’ commercial bookings to “protect” (ie block from sale) seats for staff travel use.
2. Manipulation of the staff travel onload/upgrade priority in the reservations or departure control systems.
3. Travel by a beneficiary who is no longer eligible for staff travel but holds a ticket issued before eligibility status was removed.
4. Adding, as a travel beneficiary, a person who has been dismissed from Qantas, or is currently suspended from the use of Staff Travel.
Perhaps resident Qantas shill “Mike” can let us all know how things are going down there and how it’s really just all a big media beat up. And that Qantas is the best airline in the world and anyone who says otherwise is just a whinger.
*Thanks to reader Daniel for the tip off on the Qantas award.
Recent Comments